Get In Touch with Butt Buddy

At Butt Buddy, we're more than just a cleaner bathroom experience. We have tailored our bidet products and bathroom seat accessories to provide superior comfort and convenience. So whether you have any questions about your order or need help deciding which bidet product is right for you, we're here to help.

How to Reach Us

Do you have any urgent questions or concerns about our bidet products? With Butt Buddy's help, you can flush away all your bathroom worries. Here's how to get in touch with our customer service team:

Email Us:

Are you dealing with a product issue or a shipping delay? No need to worry. Our Butt Buddy team is always on standby to answer your questions. Or maybe one of our exciting new deals grabbed your interest? We're ready to assist. Send us an email at Info@ButtBuddy.com, and we'll get back to you within 24-48 hours. We promise we won’t leave you hanging.

Social Media:  

Prefer a more modern approach? We totally get it. You can also reach out to us on social media. Follow us on Instagram, Facebook, or Tiktok and slide into our DMs. We love interacting with our customers, and it's one of the quickest ways to get an answer to your questions. Plus, you can stay updated on our latest products, offers and promotions.

Yet, before you reach out, we encourage you to visit our FAQ page. We’ve compiled all the answers to the most common questions we receive from our customers, so there’s a good chance the info you’re looking for is already there. From details on how to use our Butt Buddy bidets to questions about shipping, billing, or returns, the FAQ page covers it all.

Returns & Refunds

We want you to love your Butt Buddy bidet products and attachments as much as we do. However, if, for any reason, you're not quite satisfied with your purchase, don’t worry. We offer a 30-day, no-risk money-back guarantee on all our bidet attachments. For instructions on how to return or exchange a product, visit our Returns & Refunds page. Our goal is to make the process as smooth as possible for you.

We're Here for You!

At Butt Buddy, we believe in keeping it real. Anything you have to say—comments, suggestions, and even your funny bathroom experiences help us grow and innovate. Every message we receive is an opportunity for us to make your Butt Buddy experience even better. We value our customers and your feedback, too. Feel free to reach out whenever you need to. We’re always happy to help, listen, and chat.

So go ahead, get in touch. We’re here to make sure you and your butt are well taken care of.